Order

[Sexy56]

I placed a order on the 29th September 24 for the iPhone 16 pro max and paid £30 pound upfront fee I won’t To no what is going on with it and also can not get on the 02 app either 

[TallTrees]

Hi @Sexy56 

We are a customer based community so we can't access accounts or orders sorry.

You need to contact o2 customer services Here 

Guide: How to find help & contact O2 

All ways including social media if that suits you 

[Bambino]

@Sexy56 You are far from alone: iPhone 16 & Watch Series 10 Megathread + FAQ's - O2 Community