Order x2 by mistake

[Dragonborn]

I’ve accidentally applied for 2 monthly contracts for the 4g huawei pocket hotspot, thinking the original didn’t go through. Now I have 2 on the way for next day delivery. How can I cancel one of the contracts and return the device before being charged? I’m unable to access myO2 as it won’t allow me in for some reason.
If anyone could me that would be great! Thank you

[Cleoriff · Accepted solution]

Hi @Dragonborn 

It's too late to do anything now. You could call O2 at 8am on any number in this guide Guide: Coronavirus Community Help and Support 

However, if that's too late you will have to return one under the change of mind policy here.

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device 

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