Order not received

[Selgieiqbal10]

Hi as recently i have order a phone and they got money from account but we haven’t received anything 

[TallTrees]

Hello @Selgieiqbal10 

Welcome to the O2 community 

We don't have access to accounts or orders

You need to contact o2 customer services 

Sales team 

Here

Gives phone numbers and social media contacts 

Guide: How to find help & contact O2