Order help

[Puddingpop]

Hi, I am looking for help maybe. I placed an order a week ago, got the whole cca,pcci,t&cs the full steam ahead email. Yet my order is forever stuck in credit check. i have msged socials with no luck, live chat is giving me the please wait 24 hours. I cannot do phone calls, I'm just tired of limbo. Anything I else I can do or do I just wait forever on the off chance I did/did not get it ?

[jonsie · Accepted solution]

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

[Puddingpop]

But I have they just told me I can track my order at my o2

[jonsie]

You won't get any tracking info until the phone is dispatched so until the credit check has been completed and the item is in stock to be released then there is little you can do I'm afraid