Solved: Order complete?

stanNCTchenle · ‎28-08-2020

Hi,

I ordered a tablet online and paid for it with the click and collect option, I've been checking my order status online and it says complete but I have not recieved an email or text saying it's in store ready to collect. Does the complete status mean it's ready to collect from store?

MI5 · ‎28-08-2020

@stanNCTchenle

Complete means it has been shipped to the store.

You should check with store to see if it has arrived.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎28-08-2020

@stanNCTchenle

Complete means it has been shipped to the store.

You should check with store to see if it has arrived.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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