Solved: Order Processing

Crosscallum · ‎13-09-2024

Hi,.

So i placed my order today for the iphone 16 pro max and o2 have took my upfront payment, but when i go to my orders it says the order is processing. Is this normal? Has it gone through?

MI5 · ‎13-09-2024

@Crosscallum

That's correct as it's only a pre order.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎13-09-2024

@Crosscallum

That's correct as it's only a pre order.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Crosscallum · ‎13-09-2024

What's correct? Do you think my order has gone through?

MI5 · ‎13-09-2024

@Crosscallum

It's showing the correct status for an accepted pre order

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Crosscallum · ‎13-09-2024

Ok thanks

MI5 · ‎13-09-2024

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Order Processing

Upgraded to existing O2 number to sim only

End of contact

Account issues

Keep old Phone number

Need PUK code