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Order Processing

Crosscallum
Level 1: Joiner
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Hi,.

 

So i placed my order today for the iphone 16 pro max and o2 have took my upfront payment, but when i go to my orders it says the order is processing. Is this normal? Has it gone through?

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MI5
Level 94: Supreme
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@Crosscallum 

That's correct as it's only a pre order.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

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MI5
Level 94: Supreme
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@Crosscallum 

That's correct as it's only a pre order.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 6
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Crosscallum
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What's correct? Do you think my order has gone through? 

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MI5
Level 94: Supreme
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@Crosscallum 

It's showing the correct status for an accepted pre order

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 6
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Crosscallum
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Ok thanks :slight_smile: 

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MI5
Level 94: Supreme
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Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
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