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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237440 Views
  • 2 replies
  • 2 kudos

Phone and case not delivered

I ordered a new iPhone 15 and case as part of a new contract on Thursday 20th June. It was supposed to be delivered on Friday 21st June.It was not delivered and I had no communication, however by the evening of Friday 21st June my order was set to "C...

chargeuk by • Level 1: Joiner
  • 1038 Views
  • 7 replies
  • 0 kudos

Resolved! Data usage

I have reached my mobile data limit for the first time ever.how do I find out what has caused this

NHS discount

Helloi I was given instructions to go toO2 open and log in and it will ask for my discount code but once I log in a just get the home page and can’t find were I need to add discount code and pay slipthanksemma

emboyd80 by • Level 1: Joiner
  • 397 Views
  • 2 replies
  • 0 kudos

my order

can you help i have not received my order yet.i was told i would receive it on the 28th.i dont know whats going on thanks ted.

teddyf by • Level 1: Joiner
  • 295 Views
  • 2 replies
  • 0 kudos

Cancel contract

Hi, I’m in the process of moving my number onto my work phone. I want to make sure my contract is cancelled.

Rory123 by • Level 1: Joiner
  • 245 Views
  • 1 replies
  • 0 kudos

Paying my final bill

Hi. I am looking to pay an outstanding final bill to an account I have canceled. I have moved to the US and cannot call any of the free numbers.

ThomasH06 by • Level 1: Joiner
  • 239 Views
  • 1 replies
  • 0 kudos

Virgin Media Volt

I am a pay monthly o2 customer.on 5mb of data. I switched to Virgin Media last Saturday. But when I go to Myo2 to get the double data benefits it says "it doesn't look like you're eligible". Any ideas how I get the volt benefits?

HollyD84 by • Level 1: Joiner
  • 471 Views
  • 4 replies
  • 0 kudos

Cancel contract

I’m trying to contact 02 to cancel my contract

Andy46 by • Level 1: Joiner
  • 442 Views
  • 6 replies
  • 0 kudos

first internet bill schedule date

HiCan you confirm the actual date for my first direct debit for this newly arranged internet contract thanks ?

bob16 by • Level 1: Joiner
  • 174 Views
  • 1 replies
  • 0 kudos
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