Solved: Open upgrade

Open2 · ‎06-09-2020

Hi I want to upgrade my mobile and atm I’m getting the 25 % open discount, I’m want to know if the price quoted on the upgrade page includes the discount already ?? Hope someone can help please

MI5 · ‎06-09-2020

@Open2

No it isn't.

You'll need to re apply for the discount.

Guide: O2 Open & Friends and Family discounts - How to sign up

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎06-09-2020

@Open2

No it isn't.

You'll need to re apply for the discount.

Guide: O2 Open & Friends and Family discounts - How to sign up

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎09-09-2020

Hi there @Open2 , hope you're having a good week and got everything sorted with your upgrade and discount after you last posted. Don't hesitate to ask if you have any further questions anytime.

Edited: spelling

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