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Open discount

SAkh
Level 1: Joiner
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As the account holder I recently upgraded my daughters phone - I am in charge of the account, however the billing details are within her name. As part of the new upgrade there was a discount as I work in a school. I have asked my daughter to go on and sort this for me, however she has mistakingly attached her payslip instead of mine. This means the details on the payslip and the name on the account will differ. She became confused as she thought as she makes the payment, it should be her. How do I rectify this. 

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Bambino
Level 78: King of Kings
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I will tag an O2 online account advisor who will be on tomorrow morning. She will send you a Private Message through this site to hopefully help you sort this out.

@O2Lisa can you please assist @SAkh?

I DO NOT WORK FOR O2



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O2Lisa
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Morning all, thanks for the tag @Bambino.

@SAkh I'll message you privately and look in to this for you slight_smile

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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SAkh
Level 1: Joiner
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Thank you!

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