O2 refresh renewal and credit check

[Mckay007]

Current on the refresh contract when this expires and I want to swap my phone contract due to expire March. Will I need a credit check. Gone through split and cause issues with credit

[Anonymous · Accepted solution]

Hi @Mckay007 if it’s a straight upgrade then you won’t need a credit check but if it’s a new contract then yes you will

[Mckay007]

Sorry being bit stupid, with straight upgrade will I get new phone. Happy with current tariffs etc

[MI5]

When you upgrade you take a new phone with a new tariff, so you won't be able to keep your current tariff.
No credit checks if you do this upgrade directly with O2.

[Mckay007]

So even through I’m on o2 refresh I can let my original deal expired without taking advantage of upgrade on us. I can then upgrade with new tariff and new phone without credit check. Thank you for help. I have serious health issues and need phone. So been a worrie

[MI5]

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@Mckay007 wrote:
So even through I’m on o2 refresh I can let my original deal expired without taking advantage of upgrade on us. I can then upgrade with new tariff and new phone without credit check.

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Yes, that is correct.

[Mckay007]

Thank you

[MI5]

You're welcome and welcome to the forum too

[Anonymous]

@Mckay007 Here’s my guide to O2 Refresh for reference 

https://community.o2.co.uk/t5/Discussions-and-Feedback/A-Guide-To-O2-Refresh/td-p/877701