O2 refresh cancel (device paid for upfront)

[Anonymous]

Hi,

Hoping someone can help...

In the Pay monthly terms and conditons, it says that if the Refresh Contract Device Plan was paid for in full upfront (leaving just the airtime plan to pay monthly) then the minimum term for the contract is the full 24 months. 

Does this mean that I wouldnt be able to cancel my airtime, and therefore cancel the contract, at anytime. Would this also mean I would have to pay a cancelation fee?

Thanks! 

[MI5 · Accepted solution]

Once you have paid for the device fully you can cancel the airtime, with 30 days notice and no fees are payable.

[Anonymous]

After paying the handset plan off you can just cancel the airtime part and re upgrade again , walk away with no fee or pac code to another network.

The beauty of Refresh.

[Anonymous]

Apologies I omitted to add ->

Or go to sim only 30 day or 12 month or go to pay as you go.

[MI5]

If you choose to keep the airtime going it will continue, indefinitely, until you cancel but at the new reduced monthly rate.

[jonsie]

Paying off the handset negates the minimum term. Only 30 days notice is needed to end the airtime and then the world is your oyster. Don't forget to get the handset unlocked for free now.

[Anonymous]

Thought that would be the case. 

And thanks for the very quick replies! I'm new to the whole forum thing and have never used O2 community before, but based on this post and the responses, I think I'll use it more often!

[MI5]

Link to unlocking if required http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-ca...

[MI5]

Happy to help mate

[Anonymous]

You're welcome for the advice.