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O2 open upgrade

AmberD
Level 1: Joiner
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Registered:
I've just upgraded my phone a few months early. I am currently on o2 open and want to apply the discount to my new phone. However when I sign into o2 open it says my number is already eligible for the discount, however this only applies until my device plan ends. How can I apply the discount to my new contract?
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MI5
Level 94: Supreme
  • 143425 Posts
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Registered:

@AmberD 

Guide: O2 Open & Friends and Family discounts - How to sign up 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143425 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@AmberD 

Guide: O2 Open & Friends and Family discounts - How to sign up 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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