Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Problem with o2 bill

In February I upgraded my phone, also said I wanted to return to a personal contract from a business contract and keep the same number. Paid up outstanding amount on business bill. Now having trouble viewing anything other than my business account on...

RPI increase

There is the April RPI price increase documented as 2.7%. However it seems to have gone 3.8%. Typical O2.

Define'the most urgent circumstances'

Hello to all.I'm posting this on the community site in the hope that somebody may be able to advise me. My phone no longer works as it should do - a lot of my calls are going straight to voicemail without ringing the phone. This now includes my mothe...

Resolved! No internet connection since renewing contract

I have no internet connect since renewing my contractplease help ,

Resolved! Chose the wrong item

I made a contract just relised that i chose the tablet s6 lite and not the actual s6 tablet will i be able to phone them tomorrow and cancel the contract as it hasn't arrived yet and won;t be untill the 30th or have them change the contract to the ta...

iPhone XR won’t set up

I’ve just received my iPhone XR - it won’t set up using quick start from my iPhone 7 as the screen on the 7 just says connecting for ages and when I try to set it up manually from iCloud restore it sends a verification code which I put in but then ge...

Re

How do I cancel my contract that I have just applied for and how do I stop my order

Can you gift data from one O2 account to another?

Resolved! Upgrade

Hi, I joined o2 by getting a sim only contract (because the deposit for phone was expensive) and the person told me that after 3 payments I’ll be able to upgrade to any phone I want .. then after 2 payments I realised that on my o2 app it says i can ...

Resolved! o2 Refresh

Ok I have Iphone XS Can upgarde now to refersh plans for free For Example Iphone11 Pro 64GB £1049 (Apple) £1139 PAYG £1125.72 (Contract O2) 11 Pro Max 64GB £1149 (Apple) £1239 PAYG £1229.4 (Contract O2) Why are o2 charging £90 (Apple/PC World) £99.2 ...

O2

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