O2 mast down again. SO51

[Anonymous]

My local O2 mast is down again.  It goes down every couple of months for 5 days at a time.  Any idea why?

Post code SO51

[Bambino]

We are all customers here. O2 doesn't give out information concerning faults on masts.

[Anonymous]

I have the same kind of issue.

Have you tried switching to 2G ?

Give your sim card a clean.

Unfortunately its a case of keep checking the service status and re boot your phone.

Hopefully things will improve with network upgrade to 4G which will
Improve 2g and 3G services.

[Anonymous]

The mast being down is affecting all of the O2 phones in the house.  Messing about with the handset isn't going to make any difference.

[perksie]

You've had this at least 3 times in the last 3 years to my knowledge.

Let's hope they can get it to stay fixed this time!

[Anonymous]

Well i'm stuck with O2 because when the mast is working it has the best signal, its just annoying when it goes down.

I have a pretty good internet connection at home.  It would be nice if my smart phone seamlessly roam between gsm and wifi...

[perksie · Accepted solution]

You've got the Tu Go app I guess?

[Anonymous]

I didn't know about TU Go, I just gave it a go and it does let me make phone calls over wifi. It's not as seemless as i'd like, but it is very handy, thanks.

The mast is back up now 

[perksie]

That was quick, glad it's working again.

Tu Go isn't perfect but it can be a help.