O2 extra Amazon Prime account

Rosspb · ‎05-01-2020

So I have linked my extra to an email address that it's my Amazon fire stick account which means I can't watch prime video on that account, is there anyway for changing the linked account? Am I best to contact O2 or Amazon directly?

Any help is welcomed, thanks x

Rosspb · ‎05-01-2020

PRIME VIDEO ^^^

MI5 · ‎05-01-2020

@Rosspb

I always find Amazon very helpful so I'd start there.

https://www.o2.co.uk/termsandconditions/rewards/o2-extras

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎06-01-2020

Hi @Rosspb ,

It would be great to hear how you're getting on with this and if you've made any progress since you last posted?

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