O2 billing

[Tony1988lfc]

Trying to use my o2 billing on xbox store but won't work even know I don't have a spend cap on my account 

[pgn · Accepted solution]

Did you setup Microsoft store purchases here ?

https://www.o2.co.uk/charge-to-mobile

Is your Direct Debit set up correctly with O2?

Otherwise, a call to 202 will be needed to see what's up at the O2-side, @Tony1988lfc.

Good luck!

[Breanna]

Hi @Tony1988lfc were you able to get that worked out?