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O2 Text scam?

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Djh
Level 1: Joiner
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on ‎20-09-2020 15:33

on ‎20-09-2020 15:33

Just received this text, unsure if uts a scam or not sue to the fact it was sent from +44776644269
O2: Payment for your latest bill could not be processed by your bank. Please update your payment information at following link (iv deleted link)
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MI5
Level 94: Supreme
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on ‎20-09-2020 15:40

on ‎20-09-2020 15:40

@Djh 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151911 Posts
  • 650 Topics
  • 28848 Solutions
Registered:

on ‎20-09-2020 15:40

on ‎20-09-2020 15:40

@Djh 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
Former Staff
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on ‎22-09-2020 15:22

on ‎22-09-2020 15:22

Hi @Djh , hope you're having a good day today. slight_smile

Good to see you came to double check / share info with the community about the text you received. Good to be vigilant! 

Looks like you got some good next steps above so hopefully you're all sorted - let us know if you have any other questions anytime.

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