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paying my sons phone bill

JohnD1
Level 1: Joiner
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on ‎16-09-2020 15:45

on ‎16-09-2020 15:45

I have my own phone though o2 and i pay monthly for my sons phone. I was looking on my o2 account for ways to see if he is due an upgrade but the website and my account wont allow me to do so...any ideas ?

 

thanks 

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MI5
Level 94: Supreme
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on ‎16-09-2020 16:14

on ‎16-09-2020 16:14

@JohnD1 

You can call 202 from your phone to upgrade or pop in your local store if you are having website issues.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
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on ‎22-09-2020 14:54

on ‎22-09-2020 14:54

@JohnD1 wrote:

I have my own phone though o2 and i pay monthly for my sons phone. I was looking on my o2 account for ways to see if he is due an upgrade but the website and my account wont allow me to do so...any ideas ?

 

thanks 

Hi @JohnD1 , how are you doing this week?

It's been a while since you asked about your account issue and I was wondering if you managed to get anything sorted after that?

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