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O2 Open invalid

Smithy1
Level 1: Joiner
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Hi all,

I’ve just upgraded my device, admittedly it was last night so this may be too soon, I can see in my O2 that everything has switched over to my the new contract. I’ve tried to apply my O2 Open discount but it’s saying that it’s invalid as the contract started in 2019 (which would be the case for the old contract). Any ideas or do I need to call o2?!
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MI5
Level 94: Supreme
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@Smithy1 

Just give it 24 hours and go again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 119614 Posts
  • 605 Topics
  • 17483 Solutions
Registered:

@Smithy1 

Just give it 24 hours and go again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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