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O2 Change Pay monthly over data allowance policy

adamtemp64
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In several threads this is being discussed.

 

When you reached your limit o2 slowed your data usage to a snails pace unless you bought a bolton (and clawed back any slowed down data usage)

 

Now they will redirect you to here http://www.o2.co.uk/data-allowance

 

Some may be thinking that you could claim this to be a change to your contract but as I pointed out in another thread o2 have that covered in the March 2012 T&C http://www.o2.co.uk/termsandconditions/mobile/our-latest-pay-monthly-tariff-terms

 

Clause 1 of the bolton data section stated "impose network protection controls which may reduce your speed;" but clause 5 stated "remove your ability to use data on your SIM Card"

 

So o2 have just implemented clause 5.

 

Shame but those are the facts.

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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
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Cheers Adam.


As a Pay as you Go Customer I'm used to buying a Bolt On.

How do you on Pay Monthly feel about this ?

As MI5 said ,he wouldn't want to be charged the £1 web daily style charge.
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MI5
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Fine by me this way - I'll never use 8Gb anyway slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Anonymous
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Question will be is it going to be a deal breaker for anyone I suppose.

Some would of been happy with the data even at snail pace for app updates and e mail updates for example.
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adamtemp64
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@mi5 same here  Tariff changed today so my 5s's must be on there way

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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MI5
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@adamtemp64 wrote:

@MI5 same here  Tariff changed today so my 5s's must be on there way


Excited, much slight_smile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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Thanks for that, I was sprawling allover the website looking for clause 5 and it's exact wording.

As far as I am concerned, a modern mobile telecoms provider is useless to me if I run the risk of being completely offline data-wise.

I will pay the cancellation penalty and go back to Three.

 

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aldaweb
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It's entirely up to you if you want to leave over this but if you are getting close to using all your data allowance you can add another bolt on to make sure you don't get disconnected.

iPhone 14 Pro (O2 ), S23U (EE), iPad Pro LTE (EE), .

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Anonymous
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Cheers for the info
Good job I have wifi at home and don't use 3G when not connected to wifi unless I get a what's app message when out
Message 9 of 13
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Anonymous
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i think this may be what the thread i started is on about, i've been charged £2 despite not using it
Message 10 of 13
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