cancel
Showing results for 
Search instead for 
Did you mean: 

O2 (Business) reception noticeably worse than O2 (Consumer) - any solution?

Radd-Man
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi  - I'm a sole trader and have had a 02 business account for over 10 years. 

My wife and children have O2 consumer accounts.

We all have new (or new-ish) iPhones.


Over the past couple of years I've noticed that if I'm in city area on a busy day (we live in Bath), I can't get a reception / make or receive calls / texts - while they can. 

Why is this  - and is there a solution? 

 

Message 1 of 2
262 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 150729 Posts
  • 645 Topics
  • 28710 Solutions
Registered:

@Radd-Man 

Have you tried a new sim?

Pop into any O2 store with photo ID and they will swap it for free.

Guide: How can I sort out my network issues? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
253 Views