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O2 Billing text scam?

johnboy68
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Got weird text from +447793025905 telling me as follows

 

"O2:We are unable to process your latest bill. In order to avoid disconnection, Update you o2online billing via [URL removed]

O2"

 

The part in italics is a clickable link on the message.

 

I suspect scam?

Message 1 of 55
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MI5
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@jennie1976 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 11 of 55
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jennie1976
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thanku so much for answering so quickly i will get this number reported 😊
Message 12 of 55
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MI5
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You're welcome @jennie1976 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 13 of 55
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TriciaS58
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I have just received a very similar text but of course, I know it is a scam cos I am PAYG so do not receive bills and the website shows my balance so obviously no problem but I think O2 should send a real text to every customer warning of this scam as many will just click on the link, luckily for me, I could not do that cos in 8 years I still have not figured out how to go online with my phone haha 

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jonsie
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@TriciaS58 wrote:

I have just received a very similar text but of course, I know it is a scam cos I am PAYG so do not receive bills and the website shows my balance so obviously no problem but I think O2 should send a real text to every customer warning of this scam as many will just click on the link, luckily for me, I could not do that cos in 8 years I still have not figured out how to go online with my phone haha 


Exactly what I stated in one of the many threads about this very issue.

A blanket text to all customers just as they seem to very readily do about the useless Priority offers and O2 More.

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MI5
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Haha, silver linings and all that :slight_smile:
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 16 of 55
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Mach2k5
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I received a message about bill, and have stupidly followed the link to o2 on an https link.

the number was +447467042905. I did answer the questions.. How the hell do I report it when o2 are not allowing me to report the fraud ??

 

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Cleoriff
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@Mach2k5  just forward the text to 7726. Also change your password asap

Veritas Numquam Perit

Girl in a jacket
Message 18 of 55
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jonsie
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As long as you didn't put any details in you are fine. Change your My O2 password

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Mach2k5
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thanks done what was asked. now attempting to inform the bank

Message 20 of 55
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