Solved: Re: O2 Billing text scam?

johnboy68 · ‎06-12-2019

Got weird text from +447793025905 telling me as follows

"O2:We are unable to process your latest bill. In order to avoid disconnection, Update you o2online billing via [URL removed]

O2"

The part in italics is a clickable link on the message.

I suspect scam?

Cleoriff · ‎06-12-2019

@johnboy68

So do I. The number has nothing to do with O2 so I hope you didn't click on any links

https://community.o2.co.uk/t5/How-to-Guides/Are-you-fed-up-with-spam-calls-and-texts-Follow-these-st...

Best of luck and welcome to the community

Veritas Numquam Perit

View solution in original post

MI5 · ‎06-12-2019

@johnboy68

Use this secure link to login to your MYO2 and check your bill https://accounts.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎06-12-2019

@johnboy68

So do I. The number has nothing to do with O2 so I hope you didn't click on any links

https://community.o2.co.uk/t5/How-to-Guides/Are-you-fed-up-with-spam-calls-and-texts-Follow-these-st...

Best of luck and welcome to the community

Veritas Numquam Perit

TallTrees · ‎06-12-2019

Hey well done popping in to the o2 community forum 👍
@johnboy68
Definitely looks like a scam.
Stay safe and best wishes TallTrees

HAPPINESS IS BEE SHAPED

Martin-O2 · ‎12-12-2019

Thanks for letting us know about this one @johnboy68. Please follow the above advice and I'll report this internally to the fraud team.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

Hufflepuff99 · ‎28-03-2020

Hi, i had a text today from +447748349240 saying:

O2: We were unable to process your latest bill. In order to avoid fees, update your payment information via: <Link Removed>

I think this is a scam can anyone help and advise please and no i have not clicked on that link.

MI5 · ‎28-03-2020

@Hufflepuff99

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎28-03-2020

https://www.actionfraud.police.uk/alert/coronavirus-related-fraud-reports-increase-by-400-in-march

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Hufflepuff99 · ‎29-03-2020

thank you

jennie1976 · ‎29-03-2020

hi folks just had a text from the following number +44 7470 158339 saying the following 02: we were unable to process ypur latest bill in order to avoid fees please update your payment information

can anybody tell me if this is a scam please

O2

O2 Billing text scam?

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essential plan

O2 & Virgin Media

why is my bill always higher than my tariff?

Travel bolt on for the USA

Cancelling my contract and notice period and PAC.