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O2/BT outage

paulbacon
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Brits using mobile networks EE, O2, Giffgaff, and BT Mobile are unable to make calls this evening, UK time, amid an ongoing network breakdown.  Judging from complaints online, subscribers cannot make outgoing calls, and some can't receive any, either. It appears the fault lies in the BT national network. 

 

"There seems to be what looks like a fairly major technical issue with some UK mobile networks right now," said one source.  EE said it is aware its phone network isn't working properly, and said "engineers are working on the issue and will resolve as soon as possible."  Giffgaff, meanwhile, is reporting that its customers are unable to make any outgoing calls to landlines, mobiles outside of O2's network, and calls to 0800 numbers are currently down.

 

http://www.theregister.co.uk/2016/01/11/bt_o2_and_ee_hit_by_network_issues/

 

Wish BT and o2 had updated their service status pages. Been on the phone to BT for ages after the landline was having problems ringing out (only numbers to test on were o2 and EE unfortunately)

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jonsie
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MI5
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Doubt it.......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 22 of 26
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Anonymous
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I stillllll have no signal and cannot contact anyone from o2. Dire service

Message 23 of 26
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jonsie
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Message 24 of 26
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MI5
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This problem was never an o2 signal issue so if your phone is not showing a signal its something else wrong.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 25 of 26
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Bambino
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@Anonymous The problem appears to have been resolved. http://www.bbc.co.uk/news/business-35286448 If you're still having trouble, follow the advice of @jonsie and @MI5.

I DO NOT WORK FOR O2



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Message 26 of 26
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