O2/BT outage

[paulbacon]

Brits using mobile networks EE, O2, Giffgaff, and BT Mobile are unable to make calls this evening, UK time, amid an ongoing network breakdown.  Judging from complaints online, subscribers cannot make outgoing calls, and some can't receive any, either. It appears the fault lies in the BT national network. 

"There seems to be what looks like a fairly major technical issue with some UK mobile networks right now," said one source.  EE said it is aware its phone network isn't working properly, and said "engineers are working on the issue and will resolve as soon as possible."  Giffgaff, meanwhile, is reporting that its customers are unable to make any outgoing calls to landlines, mobiles outside of O2's network, and calls to 0800 numbers are currently down.

http://www.theregister.co.uk/2016/01/11/bt_o2_and_ee_hit_by_network_issues/

Wish BT and o2 had updated their service status pages. Been on the phone to BT for ages after the landline was having problems ringing out (only numbers to test on were o2 and EE unfortunately)

[jonsie]

Anyone else get an email.....?

Sorry you’ve been having network problems.

We’re working hard to fix the issue and will be in touch within 48 hours, or sooner if it’s fixed.

In the meantime, stay connected over wifi for free with TU Go: http://s.o2.co.uk/ioXSuo

[Toby]

---

@paulbacon wrote:
Just abit annoyed i didnt thinking of checking places like DownDetector first. Spend a good few hours of my life testing different landlines, checking internal wiring etc when a quick Google would have shown the problem

---

We'll try to update here on the community as much as possible during these times @paulbacon, so do come back here and make a post should you notice any issues again

[Cleoriff]

No I haven't had an email @jonsie

[MI5]

No, me neither....

[paulbacon]

---

@jonsie wrote:

Anyone else get an email.....?

Sorry you’ve been having network problems.

We’re working hard to fix the issue and will be in touch within 48 hours, or sooner if it’s fixed.

In the meantime, stay connected over wifi for free with TU Go: http://s.o2.co.uk/ioXSuo

---

No email for me

[jonsie]

I'm feeling quite special.....

[Toby]

Hi guys,

Quick update; BT has confirmed that the problem is now fixed and those customers who may have been impacted are able to make calls successfully. We will continue to monitor service overnight to ensure stability for everyone. 

[MI5]

That was so quick, hardly anyone noticed

[jonsie]

I think a few on Twitter might have.....

[MI5]

Who cares about twitter ?