Solved: O2 outage

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎07-12-2021

@Steeee

It depends on the fault and the issue, o2 wont give you a timescale for service to be restored, as there are lots of factors that impact restoration.

Also the t&c's dont guarantee a fault free network, in fact no mobile network does...

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Steeee · ‎07-12-2021

I’ve tried to change to wifi calling and I’m told to contact customer service. This has proven to be impossible.

MI5 · ‎07-12-2021

@Steeee

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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