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O2 Alerts for NEW ORDER

mng123
Level 1: Joiner
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Hi O2,

I got an email that O2 made changes to my account yesterday (07/09/2023), but I am not aware of this. I never made any new orders so far, and my 12-month contract is not finished until November 2023, please clarify as soon as possible.

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MI5
Level 94: Supreme
  • 149106 Posts
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Registered:

@mng123 

It's an automated message that gets sent out when O2 transfer you to the new billing system.

Nothing to worry about.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 149106 Posts
  • 641 Topics
  • 28466 Solutions
Registered:

@mng123 

It's an automated message that gets sent out when O2 transfer you to the new billing system.

Nothing to worry about.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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