Number withheld problem

[Anonymous]

I have been trying for months to stop the annoying texts with offers from O2. Whenever I phone the number provided, I get a recorded message telling me that my number has been withheld, so they can't stop the texts. My number is not withheld when I phone anyone else, so can anyone explain this to me please. I have repeatedly gone through Live Chat to try to stop them, and they promise me each time that the texts have been stopped. But, the latest "stopping date" passed 5 days ago, and the texts still keep coming. I can find nothing in my phone settings (Nokia Lumia 920) which says my number is withheld, nor any way of actually withholding it. I successfully stopped the O2 More texts with a method I found on here, but can find nothing which works for these other texts,

[jonsie]

More then my choices. Marketing preferences are there.

[MI5]

You have to do it on a PC though as it's not an option in the app.

[Cleoriff]

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@MI5 wrote:
You have to do it on a PC though as it's not an option in the app.

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Yes...of course my picture was taken directly from my PC...

[jonsie]

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@Cleoriff wrote:

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@MI5 wrote:
You have to do it on a PC though as it's not an option in the app.

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Yes...of course my picture was taken directly from my PC...

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Wifi sorted by Stavros's apprentice then....

..

[MI5]

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@Cleoriff wrote:

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@MI5 wrote:
You have to do it on a PC though as it's not an option in the app.

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Yes...of course my picture was taken directly from my PC...

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I know that, but it may not have been clear to the OP.......

[Cleoriff]

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@MI5 wrote:

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@Cleoriff wrote:

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@MI5 wrote:
You have to do it on a PC though as it's not an option in the app.

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Yes...of course my picture was taken directly from my PC...

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I know that, but it may not have been clear to the OP.......

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My comment was a bit short and sweet...but I was agreeing with you Rich....if you like I was saying Duh Me..:smileytongue: