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Number transfer from O2 to O2

Anonymous
Not applicable

Hi, 

 

I am in the 24th month of my contract with O2, the end of the contract month being the 24th. I am wanting to stay with O2 but the upgrade deals are significantly more expensive than buying a new contract through carphone warehouse (still O2). Therefore I intend on buying a new contract through carphone warehouse and then cancel/tranfer my current O2 number. 

 

I am aware that you are required to give 30 days notice of cancellation, but if you are transferring a number using a PAC code (ie. to a different network) this will require no notice and immediately cancel the original contract. In the case that you transfer a number from O2 contract to O2 contract (not via an upgrade as the deal is not available as a direct upgrade) would this require no notice and hence cancel my original contract and only charge me for the remaining 24th month? 

 

Thanks for your help 

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jonsie
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Give 30 days notice now and you will need to pay however many days you go over the end date. You don't need a PAC, just follow the info here to transfer your number to the new contract. http://www.o2.co.uk/help/phones-and-devices/how-to-keep-your-mobile-number

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MI5
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Just upgrade your current contract with CPW.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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This is not Customer Service. This is a customer to customer forum.

I DO NOT WORK FOR O2



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Anonymous
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I am aware I am simply asking for advice. @Bambino

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Anonymous
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But CPW does not offer the deal as an upgrade, only a new contract. @MI5

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Bambino
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What are you looking to upgrade to @Anonymous ?

I DO NOT WORK FOR O2



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MI5
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@Anonymous wrote:

But CPW does not offer the deal as an upgrade, only a new contract. @MI5


In that case 30 days notice is required (or at least you would be required to pay for 30 days on your original contract).

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In what sense airtime plan? Phone? (iPhone 6) Deal? @Bambino

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Bambino
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I'm still unclear as to what you mean. If you're looking for an upgrade to a Refresh contract, you can only do that through O2. CPW does not offer that.

I DO NOT WORK FOR O2



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Anonymous
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So a number transfer from an O2 contract to an O2 contract is not analogous to the PAC code cancellation terms, ie. no notice required? @MI5

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