Number switch from contract to another

[Anonymous]

I have had a contract with O2 for the last 2 years which ran out a couple of months back and has been continued as default. I have now got an iPhone 5 on a new, completely different contract, whilst the first contract remains running after expiry. Please could you advise as to how I can switch my number from the old contract onto the new one, and then how to subsequently cancel the old contract.

[Anonymous]

Are you going from o2 to o2 or o2 to another carrier?

[perksie · Accepted solution]

That's an odd  thing to do, all you had to do was get an upgrade.

If you have a contract still running you must phone O2 to cancel it with 30 days notice.

If you are still with O2 they can transfer the number for you, otherwise you'll need a PAC for your new supplier.