Re: Number not working after swap

Davyjj · ‎28-02-2020

Hi I swapped my old number over to my new contract not worked at first now I can't use for voice calls or texts and my number not changed over

pgn · ‎28-02-2020

If you got a replacement SIM, nano from micro, for example, make sure the old phone is switched off (or in aeroplane mode).

The service will then come up on the new phone after a reboot or two.

Good luck, @Davyjj, and

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MI5 · ‎28-02-2020

@Davyjj

Have you tried using your old sim?

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Martin-O2 · ‎02-03-2020

Hey @Davyjj is your new sim working now or are you still having issues?

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Davyjj · ‎04-03-2020

All seems to be ok now not sure what it was

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Number not working after swap

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