Number Transfer

[Charlotte]

I obtained a new contract on 30 August and when I called yourselves with regards to the Transfer of number I was advised this could take 24-48 hours. I am now nearly a week later and the number has still not been transferred. Please confirm when this is anticipated to be done

[Cleoriff · Accepted solution]

Hi @Charlotte

This isn't customer services, its a community forum so you need to ring customer services and chase them up

https://www.o2.co.uk/contactus

If you are near an O2 shop they may be able to do this for you more quickly.

Welcome to the forum by the way

[TallTrees]

Hello Charlotte, I am a new member of the O2 Community . I recently Transferred from my TalkTalk Mobile Account to O2. I found that it is necessary (even though quite disturbing) to call Customer Services and pursue the change over.
Good Luck and keep in touch. Best wishes TallTrees

[Marjo]

Hi @Charlotte let us know how you're getting on with this now, any progress since you last posted?

Cheers @Cleoriff and @TallTrees for your advice!