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Number Change

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JennyWilcox
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on ‎16-06-2020 10:15

on ‎16-06-2020 10:15

I have recently changed networks, I have filled out the form to keep my old number on Weds, todate my number has not changed, this is only supposed to take 2 working days, we are now on to our 3rd working day, PAC code was supplied.  I've tried calling and get cut off, not sure what else to do.

 

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MI5
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on ‎16-06-2020 10:17

on ‎16-06-2020 10:17

@JennyWilcox 

Try all these numbers Guide: Coronavirus Community Help and Support 

The best number to call on appears to be 0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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Registered:

on ‎16-06-2020 10:17

on ‎16-06-2020 10:17

@JennyWilcox 

Try all these numbers Guide: Coronavirus Community Help and Support 

The best number to call on appears to be 0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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JennyWilcox
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on ‎16-06-2020 10:32

on ‎16-06-2020 10:32

Thank you.

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MI5
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on ‎16-06-2020 10:41

on ‎16-06-2020 10:41

You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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JennyWilcox
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on ‎16-06-2020 10:43

on ‎16-06-2020 10:43

That number you gave me has worked thank you, number change will be done by end of the today.  Really appreciate your help thank you.

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MI5
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on ‎16-06-2020 11:00

on ‎16-06-2020 11:00

You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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