Solved: Re: Number Change

JennyWilcox · ‎16-06-2020

I have recently changed networks, I have filled out the form to keep my old number on Weds, todate my number has not changed, this is only supposed to take 2 working days, we are now on to our 3rd working day, PAC code was supplied. I've tried calling and get cut off, not sure what else to do.

MI5 · ‎16-06-2020

@JennyWilcox

Try all these numbers Guide: Coronavirus Community Help and Support

The best number to call on appears to be 0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎16-06-2020

@JennyWilcox

Try all these numbers Guide: Coronavirus Community Help and Support

The best number to call on appears to be 0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

JennyWilcox · ‎16-06-2020

Thank you.

MI5 · ‎16-06-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

JennyWilcox · ‎16-06-2020

That number you gave me has worked thank you, number change will be done by end of the today. Really appreciate your help thank you.

MI5 · ‎16-06-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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