Solved: Re: Not used to this

GeoffDL · ‎03-12-2020

I have just joined O2 and I am keeping my number. I have the PAC code from BT, do I have to tell them to stop charging me?

Geoff D L

MI5 · ‎03-12-2020

@GeoffDL

All you need to do is give O2 your PAC https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

Once your number is ported to O2, your BT account will be closed down and you'll get your final bill.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎03-12-2020

@GeoffDL

All you need to do is give O2 your PAC https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

Once your number is ported to O2, your BT account will be closed down and you'll get your final bill.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

GeoffDL · ‎03-12-2020

Got the answer quicker than I can type!

Thanks MI5

MI5 · ‎03-12-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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