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Not recieving text messages

Anonymous
Not applicable
Hi all I went into car phone and my dad upgraded to an s6 same as myself. While we were in there the guy told us about tu go. Since I've uploaded it I have no texts being received and nor has my dad unless it's an 02 customer. Any ideas on how to sort this? I've tried unintelligible which hasn't made any difference. Thanks in advance x
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paulbacon
Level 7: Part Timer
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Assume this is for the latest version of the app only, as Tugo came preinstalled on my S5 although ive never updated or used it
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MI5
Level 94: Supreme
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If your not registered it won't effect you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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