cancel
Showing results for 
Search instead for 
Did you mean: 

Not received sim

Saimanikanta
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I not received sim and I am not using. But the payment for first month is done. How can I stop the the service and claim the past payment.
Message 1 of 4
328 Views
3 REPLIES 3

Saimanikanta
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I need to know who is using the sim
Message 2 of 4
328 Views

Bambino
Level 84: Resplendent
  • 22943 Posts
  • 1022 Topics
  • 3662 Solutions
Registered:

@Saimanikanta If your sim has been lost or was stolen you need to report it: https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 3 of 4
326 Views

MI5
Level 94: Supreme
  • 143442 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Saimanikanta 

Your first bill is generated automatically when you take the contract.

Customer service willl refund you for the days waiting for the sim to arrive.

Guide: Coronavirus Community Help and Support 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
322 Views