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Not connecting to mobile cells

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WillTee
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on ‎06-04-2018 10:06

on ‎06-04-2018 10:06

Morning all

My iPhone 8 always fails to connect to normal mobile again when I have been out of range and on Wi-fi. I have to turn it off and on again when back in a mobile zone.

This surely can’t be right. Any ideas?
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MI5
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on ‎06-04-2018 10:07

on ‎06-04-2018 10:07

Try a reset of the network settings and the phone first.
If faulty we would advise a trip to Apple store for a diagnostic check.
Apple will replace on the spot if faulty.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152167 Posts
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Registered:

on ‎06-04-2018 10:07

on ‎06-04-2018 10:07

Try a reset of the network settings and the phone first.
If faulty we would advise a trip to Apple store for a diagnostic check.
Apple will replace on the spot if faulty.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable

on ‎07-04-2018 10:39

on ‎07-04-2018 10:39

@WillTee I would check with O2 if iData is active

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WillTee
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on ‎07-04-2018 12:01

on ‎07-04-2018 12:01

Thanks friends. I reset network settings and it worked this morning
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MI5
Level 94: Supreme
In response to WillTee
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on ‎07-04-2018 12:05

on ‎07-04-2018 12:05

Good to hear @WillTee

Thanks for the update.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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