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George9876
Level 1: Joiner
  • 1 Posts
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Registered:

on ‎08-09-2024 14:20

on ‎08-09-2024 14:20

Hi,

 

I’m a business customer and have a new mobile device with a new O2 sim. However it’s not connecting to the network and I don’t know how to activate it (and eventually port my old number across). Please can you assist ASAP?

 

Thanks,

George

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MI5
Level 94: Supreme
  • 151690 Posts
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Registered:

on ‎08-09-2024 14:24

on ‎08-09-2024 14:24

@George9876 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 0800 977 7337

Use Skype if no other phone Guide: A Guide to Skype 

Guide: Migration & porting into O2 for keeping your number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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