Solved: Not Recieved Delivery

Anonymous · ‎04-10-2017

I ordered an Apple iPhone 5s in Perfectly Fine condition from the like new section on Saturday and chose my delivery date to be Monday. It is now Wednesday afternoon and I have not yet recieved my delivery. The last email I received was early Sunday morning saying my order was being processed.

MI5 · ‎04-10-2017

Have you had your dispatch email yet?
If not, the phone hasn't left O2 and is probably out of stock.
Chase it up with customer services http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎04-10-2017

Have you had your dispatch email yet?
If not, the phone hasn't left O2 and is probably out of stock.
Chase it up with customer services http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎05-10-2017

Hello @Anonymous welcome to our forum. Sorry to hear you haven't received your phone yet! As asked above, did you get a dispatch email? Please keep us updated on your progress.

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