Non delivery of sim card

[Leona81]

Card was ordered Wednesday over the phone and still hasn’t arrived everything from sky was switched over on Thursday  so have had no phone since then was told SIM card would arrive by Thursday and still nothing. 

[Enlli]

Nothing we can do here as a customer only forum.

SIM cards are sent out Royal Mail so could be a hold up, but nothing will appear now until Monday 

You can contact Salea on 

You need to speak to sales 0800 081 0255, free from any phone or landline.

[madasaf1sh]

@Leona81 

It can take 5 to 7 working days for Royal Mail to deliver anything, calling up wont speed up this process as there is nothing o2 can do to speed it up, you are at the hands of the useless Royal Fail...