This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

No service without wifi

AH54
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎10-09-2023 11:11

on ‎10-09-2023 11:11

Not able to get any data without wifi. Only shows an H where 4G normally shows. Tried O2 chat and they were useless. Recently moved by Virgin to O2.

Tried doing manual search for network but no joy. Anybody got any suggestions?

Message 1 of 2
672 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 152720 Posts
  • 652 Topics
  • 29149 Solutions
Registered:

on ‎10-09-2023 11:23

on ‎10-09-2023 11:23

@AH54 

It will be a wrong apn.

Try resetting your network settings first and see if you have an O2 apn set,, if not, change it manually. 

https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Serv...

https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Connecting-iPhone-to-Data-Services/m-p/5...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
668 Views
0 Kudos
Top