No service therefore can’t sign in to o2

[Justme2024]

I recently upgraded my phone but wasn’t happy with the handset so completed a return. As I opted for an esim this time around and can’t activate it until my return has been processed. As I currently don’t have service I can’t sign in as I’m unable to receive the one time code sent via text to verify it’s my account…any ideas on a work

around so I can sign in to my account??

[Oxonian]

Welcome to this O2 customer to customer community @Justme2024.

Unfortunately, the nature of this community means that we cannot access your account or offer other direct help. I suggest that you message O2 on social media :-

Facebook : https://o2uk.co/O2CFB

X (previously known as Twitter) : https://o2uk.co/O2CTW

Instagram : https://o2uk.co/O2CIG

The social media team are based in the UK and have a good reputation for solving problems. 

A complete schedule of how to contact O2 is in :-

Guide: How to find help & contact O2 

[MI5]

@Justme2024 

Go in store with photo ID and they should be able to help you.