No service at home

[AndreaP]

Since the storms in February I have had no service when trying to use my 'phone at home (Ansdell area of FY8).  I'm on Pay Monthly so have the TuGo app which isn't what I would call reliable and my husband has a business SIM so can't use TuGo.  My mobile number is on all my job applications and my husband is a bker so I need to be contactable at all times.  I have contacted O2 customer service regularly since then and have received approximately 2 months worth of calls from them (thank you but I'd rather be able to use my mobile) but no indication of when this matter will be resolved, only that a) there is nothing showing on their service status or b) they are aware of the issue and are working to fix it (depending on who you talk to).  I have been in to my local O2 shop and been told that one of their employees also has the same problem as he lives near me.  I have been given a new SIM card that hasn't made a difference. Since asking if anyone else has been experiencing the same problem, one (ex) O2 customer has been told that there are no plans ofr O2 to repair the mast!

I would appreciate it if someone from O2 could give a definitive answer as to what is happening

[jonsie]

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@Anonymous wrote:
Patience you certainly have a abundance of !

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You been watching Starwars @Anonymous 

[Anonymous]

Busted.

[AndreaP]

I'm just sooooooo relieved everything's back to normal...thanks for the support everyone...much appreciated!

[Anonymous]

Hi

Good news and thank you for the update.

Take care and hope to see you around the forum maybe.

[jonsie]

You're welcome Andrea, a big relief no doubt

[Toby]

Great to hear AndreaP,

Let me know if you run into similar problems

[Anonymous]

Rubbish coverage in FY8 at lytham St Annes!! Having read the posts I thought maybe there would be decent coverage but there isn't. Im often here for work so During downtime I'd like to be able to use my iPad and phone but coverage is so terrible it's absolutely not worth it. Coverage checker says good 3G coverage. Not sure who's doing the testing Or even if someone is actually on location (unlikely). Constantly says gprs only. Needs fixing urgently please otherwise what am I paying for? Very fustrating!

[MI5]

It's s computer simulation but radio waves have a mind of their own ....