on 18-05-2022 01:22
Hi my network is down and can't use my SIM need help on setting it back up
Solved! Go to Solution.
on 18-05-2022 01:26
on 18-05-2022 01:26
@Kylieleigh20028 See these guides:
on 18-05-2022 01:26
on 18-05-2022 01:26
@Kylieleigh20028 See these guides:
on 18-05-2022 10:44
Hey @Kylieleigh20028 were you able to sort it out?
on 18-05-2022 11:19
on 18-05-2022 11:19
No not yet still the same at the moment
on 18-05-2022 11:20
on 18-05-2022 11:20
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
on 18-05-2022 11:37
on 18-05-2022 11:37
Oh ok I'm new here just trying to get results that's all thanks for helping
on 18-05-2022 11:38
on 18-05-2022 11:38
I think it's my SIM need a new one as I have had it for a long time now
on 18-05-2022 11:46
on 18-05-2022 11:46
@Kylieleigh20028 wrote:I think it's my SIM need a new one as I have had it for a long time now
Good idea @Kylieleigh20028. Pop instore with some ID and they will swap everything over for you.
Veritas Numquam Perit
on 18-05-2022 11:48
Ok thanks for your help really appreciate it