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No network on my sim

Kylieleigh20028
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Hi my network is down and can't use my SIM need help on setting it back up

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Bambino
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Bambino
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RafaC
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Hey @Kylieleigh20028 were you able to sort it out?

Community Manager for the O2 Community
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Kylieleigh20028
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No not yet still the same at the moment 

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MI5
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@Kylieleigh20028 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Kylieleigh20028
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Oh ok I'm new here just trying to get results that's all thanks for helping

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Kylieleigh20028
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I think it's my SIM need a new one as I have had it for a long time now 

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Cleoriff
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@Kylieleigh20028 wrote:

I think it's my SIM need a new one as I have had it for a long time now 


Good idea @Kylieleigh20028. Pop instore with some ID and they will swap everything over for you.

Veritas Numquam Perit

Girl in a jacket
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Kylieleigh20028
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Ok thanks for your help really appreciate it 

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