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No Email For 2 Months

Anonymous
Not applicable

i have tried for the last 2 months to access my email account on 02 i have contacted cs multiple time each time been told different things.

 

the worse thing is this is my main email address and very important emails go here. this is getting beyond a joke. someone please tell me how i can resolve this issue.

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adamtemp64
Level 66: Unequalled
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only the portal team can resolve your issue when you speak to o2 ensure it is progressed to them.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
Not applicable
Create another primary e mail address by using hotmail for example.

Probably not the answer your wanting but if you've been through all the departments and your e mails are important then I would drop the 02 one and make another.

There have been a few people who have had various issues with 02's e mail.
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adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

only the portal team can resolve your issue when you speak to o2 ensure it is progressed to them.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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