Solved: New upgrade

Hazel51 · ‎31-05-2024

I have just upgraded my phone and they offered me a Samsung tablet in the offer the woman in the shop said it would be 3 pounds a month extra I have just had the contract emailed and it's 6.50

madasaf1sh · ‎31-05-2024

@Hazel51

Have a look as it could be a base price of £6.50 but with a £3.50 discount applied on the bill..

So either go back to the store, or as has been advised call the sales team..

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

MI5 · ‎31-05-2024

@Hazel51

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

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madasaf1sh · ‎31-05-2024

@Hazel51

Have a look as it could be a base price of £6.50 but with a £3.50 discount applied on the bill..

So either go back to the store, or as has been advised call the sales team..

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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