Solved: New upgrade

Hazel51 · ‎31-05-2024

I have just upgraded my phone and they offered me a Samsung tablet in the offer the woman in the shop said it would be 3 pounds a month extra I have just had the contract emailed and it's 6.50

madasaf1sh · ‎31-05-2024

@Hazel51

Have a look as it could be a base price of £6.50 but with a £3.50 discount applied on the bill..

So either go back to the store, or as has been advised call the sales team..

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

MI5 · ‎31-05-2024

@Hazel51

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎31-05-2024

@Hazel51

Have a look as it could be a base price of £6.50 but with a £3.50 discount applied on the bill..

So either go back to the store, or as has been advised call the sales team..

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

O2

New upgrade

Photos

Leaving O2

Contract

Sony Xperia 1 VII

bill

Use of phone in Australia and contract