New to O2 and my phone number hasn’t switched

[C25apple]

Hi, I’ve just joined O2 with a new phone and monthly contract. I filled in my PAC code when I ordered the phone. How long will it take to switch over as it’s currently showing my new number.

[Cleoriff]

@C25apple 

Who di you switch from? Keep rebooting the phone.

[MI5]

@C25apple 

You may have to send the form again https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

You will get a text back with a changeover date if accepted by O2.

Alternatively, you could try to call O2.

All numbers are in this guide Guide: Coronavirus Community Help and Support 
Or 202 from your O2 mobile.
Advice from an O2 Guru to get through:
When you call 202, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.

[C25apple]

EE

[C25apple]

Thanks, I’ll see if anything happens this morning and then fill out the form.